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Season tickets?

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HertsGTFC
October 2, 2020, 2:16pm

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Quoted from Chrisblor
I don't want a massive fawning thank you or a refund as I understood the risks in buying a season ticket. I'm really disappointed the club haven't bothered to send out a basic e-mail acknowledgment to everyone who applied and has now been charged though. They've got all our e-mail addresses from the application forms - it's not exactly hard or time consuming to knock together an e-mail saying 'your season ticket application has been processed and your card has been charged. we'll be in contact again as soon as we're able to confirm our plans for letting fans back in' etc


This is pretty much how I feel but also I’m still optimistic that we’ll see something this season at some point. I knew the risk and what will be will be.

Though I do think the match passes should have just been emailed out automatically rather than asking people to collect them, but maybe that’s just me.

I don’t want any thank you’s as I do believe that Phil Day etc.. appreciates what people have done here but I think from an engagement point of view the club now need to think quickly how they reach out to EVERY possible and potential supporter as for lots of reasons I don’t think it’s a given that people will come flooding back straight away.


"Crombie you would have got to that if you weren't such a fat ba%$@rd" - George Kerr, inspiration from the dug out 70s style  
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aldi_01
October 2, 2020, 4:04pm

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They’ve not even had the courtesy to tell us which seats we’ve been allocated...I mean that’s a really simple thing to do.


'the poor and the needy are selfish and greedy'...well done Mozza
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ginnywings
October 2, 2020, 4:09pm

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I get the impression they are not really that bothered if the season is curtailed. Not being very pro-active.

I think they should be pushing the iFollow streams hard as a way of bringing in income, if and when we start playing matches again, whether with crowds or not. Some kind of season pass at a discount would be something I would be interested in, as would others I've spoken to.

Cod Almighty have touched on the season ticket issue in their latest diary:

http://codalmighty.com/site/ca.php?article=7659
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Stadium
October 2, 2020, 4:30pm
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Quoted from Hagrid


spot on, bought it with risks attached, gutted we cant go but was my decison, maybe when things are normal club may say oh heres 10% off next years price, but doesnt bother me, clubs more important


Genuine question.
Have you had any communication at all after purchasing?













“It’s really difficult isn’t it when the Prime Minister says ‘I might not do that’, and he’s got a Grimsby hat on. Sort your life out Boris!

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LH
October 2, 2020, 5:02pm

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Quoted from HertsGTFC


Though I do think the match passes should have just been emailed out automatically rather than asking people to collect them


At a time when we should be limiting contact with others and spending any time with others outside this seemed a pretty obvious thing to do.
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Hagrid
October 2, 2020, 5:06pm

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Quoted from Stadium


Genuine question.
Have you had any communication at all after purchasing?


No i havent
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Chrisblor
October 2, 2020, 5:13pm

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Quoted from LH


At a time when we should be limiting contact with others and spending any time with others outside this seemed a pretty obvious thing to do.


I sent them a slightly arsey e-mail about it and suggested they just automatically e-mailed out the passes to every season ticket holder. Got a reply from them stating "this is in the works as we are currently migrating over to a new ticketing system", so I presume based on that the new ticketing system also contains some kind of CRM functionality. This was over two weeks ago now and there hasn't been any further communication with season ticket holders since then, so I guess the migration must still be taking place ¯\_(ツ)_/¯


gary jones
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lew chaterleys lover
October 2, 2020, 5:40pm
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In these very difficult times it is par for the course that the Mariners, under this board, have looked way off the pace.

The only thing they have have been interested in is keeping costs to a bare minimum, at the expense of everything else.

The failure to invest in modern systems of communications and bringing internal procedures up to even 20th century standards, make us look like what we are - a poorly run club with zero ambition with no discernable investment in the stadium, the infrastructure or indeed the playing staff. Even the manager had to put money in himself!

Fenty doesn't know what investment means. To him it seems to be what most other clubs would see as minor improvements or the important day to day workings of a professional outfit. Even the most basic improvement sees him crowing - the floodlights bright enough to see or a lift put in for disabled supporters seems to be the pinacle of his ambition.

We had better wake up soon - it may come to a shock to the clubs hierarchy but the season has actually started, and despite everything will no doubt continue to a finish one way or another.

I suppose Holloway must have had his eyes wide open but to leave a legacy under this lot will take a miracle.

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moosey_club
October 2, 2020, 6:24pm
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Day is making it no secret that he feels the season should not have even started, get the impression he would gladly see it ended sooner rather than later, especially if that means we save money..........happy enough to sell season tickets on a no refund basis though.


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Stadium
October 2, 2020, 6:28pm
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Quoted from Hagrid


No i havent


Thank you.













“It’s really difficult isn’t it when the Prime Minister says ‘I might not do that’, and he’s got a Grimsby hat on. Sort your life out Boris!

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