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help needed with official site

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forza ivano
January 25, 2021, 8:50pm

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i'm probably being stupid, but can anyone explain to me how you go about changing your email address on the official site?
I can change my address and debit card but it seems impossible to amend my email addy

any assistance to an aged technophobe gratefully received
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Northbank Mariner
January 25, 2021, 8:52pm
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Quoted from forza ivano
i'm probably being stupid, but can anyone explain to me how you go about changing your email address on the official site?
I can change my address and debit card but it seems impossible to amend my email addy

any assistance to an aged technophobe gratefully received


I believe you'll have to set a new account bud, that's the route I took when I changed email addresses.
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Meza
January 25, 2021, 9:11pm

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^^ this.

Your email account is linked to your account, only 2 ways i know, is either contact them to reset the email or setup a new account.

I've had this a few times were once you change your email (going from BT to Virgin) you cant change your email against the account.


[URL=https://imgur.com/VCxdH2Y][IMG]https://i.imgur.com/VCxdH2Ys.jpg[/IMG][/URL][URL=https://imgur.com/uMRVvRe][IMG]https://i.imgur.com/uMRVvRes.jpg[/IMG][/URL][URL=https://imgur.com/5p7nllT][IMG]https://i.imgur.com/5p7nllTs.jpg[/IMG][/URL][URL=https://imgur.com/46BEw5M][IMG]https://i.imgur.com/46BEw5Ms.jpg[/IMG][/URL][URL=https://imgur.com/06NXnQF][IMG]https://i.imgur.com/06NXnQFs.jpg[/IMG][/URL]

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lee65
January 25, 2021, 10:05pm
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Agree with all of the above, new Account was the only way I could do it when my e-mail changed  
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forza ivano
January 26, 2021, 6:50am

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thanks for the info. It seems bizarre to me that it needs so much hassle and effort for such a simple change.
Any rationale as to why they make it so difficult?
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gobby
January 26, 2021, 8:47am

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Because it is GTFC, simples!
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diehardmariner
January 26, 2021, 9:18am
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Quoted from forza ivano
thanks for the info. It seems bizarre to me that it needs so much hassle and effort for such a simple change.
Any rationale as to why they make it so difficult?


Those ledger books only have so many columns and it always looks a bit naff if you tipex out.
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