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Friendly streaming details

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arryarryarry
August 22, 2020, 1:47pm
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At least GTFC cannot be blamed for this.
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moosey_club
August 22, 2020, 2:25pm
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I emailed a complaint and asked for a refund . Have received an immediate apology, acknowledgement it wasnt good enough and a  refund is heading my way.
Also saying the game will be put on the site later and available to watch again.

Not ideal but a decent attempt to rescue the situation and give some level of customer service.  




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Les Brechin
August 22, 2020, 5:41pm

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Yeah, was a bit of a nightmare really.

Took ages to get logged in, kept getting an error bad gateway 504 message but did finally get logged in before kick off. Coverage was pretty poor though as the sound of the commentary was barely audible in the first half, despite having the volume on full. The sound of the players and management shouting was far clearer. Did improve 2nd half but was still rather quiet.

Not sure if these are just a fledgling company just set up but serious improvement needed in the future. Even worse than iFollow which is saying something.  



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promotion plaice
August 22, 2020, 5:55pm

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I must have been one of the few lucky one's today, streamed it through my Laptop and the sound (commentary) and picture quality was very good throughout the whole game.


Sometimes it is the people no one imagines anything of who do the things that no-one can imagine
Alan Turing
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arryarryarry
August 22, 2020, 6:02pm
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Quoted from Les Brechin
Yeah, was a bit of a nightmare really.

Took ages to get logged in, kept getting an error bad gateway 504 message but did finally get logged in before kick off. Coverage was pretty poor though as the sound of the commentary was barely audible in the first half, despite having the volume on full. The sound of the players and management shouting was far clearer. Did improve 2nd half but was still rather quiet.

Not sure if these are just a fledgling company just set up but serious improvement needed in the future. Even worse than iFollow which is saying something.  


Because I get to most of the games both home and away I hardly ever use IFollow but did for the Colchester and Plymouth games and the quality through my PC on to an old 32" tv was excellent.
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Teesknees
August 22, 2020, 6:07pm
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Quoted from promotion plaice

I must have been one of the few lucky one's today, streamed it through my Laptop and the sound (commentary) and picture quality was very good throughout the whole game.


I got registered and logged on straight away. No problems.
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promotion plaice
August 22, 2020, 6:12pm

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Quoted from Teesknees


I got registered and logged on straight away. No problems.

I did have problems logging on though but the stream was fine.

Must say in defence of iFollow I've never really had a problem with it and the picture and sound quality has always been pretty good for me.




Sometimes it is the people no one imagines anything of who do the things that no-one can imagine
Alan Turing
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pen penfras
August 22, 2020, 7:09pm

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I think the ifollow coverage is fantastic when you consider the small audience and it being a relatively new format
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gtfcmd
August 22, 2020, 7:11pm
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Patto1965
August 23, 2020, 2:06pm
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For those that didn't have a good connection yesterday. Go back on wekapture.tv log in and you can watch the whole game with full commentary.
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