Braintree Highlights

Quoted from 120797

Me too.
I'm actually keeping my eyes peeled to see if Appleton might pop up on "Yellows player".

Yep I was right.
Not sure it's worth even worth posting the link though, not much of any interest to report.
Worse, they've got Michael Collins (ex Scunt) on the preview show...

Generally both say how difficult it will be for them (guess Hurst isn't the only one who does it then)

Quoted from 120797

Yep I was right.

Oxford manager in being on Oxford website 2 days before a game shock

Lol.
Well in that case MP need to pull their finger out, they've got 50 mins left !  

Quoted from BIGChris

My suggestion, if you arent happy with the value of MP, is for you to contact the club directly and request a reply.

This applies to other gripes.

Like i said, this is just my suggestion but the club are the only ones who are armed with the information to give proper replies

Fair enough Chris but it's hardly a pro active customer engagement strategy is it? The Club* must know there are gripes, even the non-Chairman comes on here and I'm sure the people who do the webstuff are reading he blogs and the MBs and FaceTwitter. It wouldn't take a marketing genius to come out with an explanation.

If you sit back and wait for formal complaints (and let's not forget most of us are British so always say "everything's fine" to waiters when asked) you will end up losing business. Folk just won't come back. There's a limit to loyalty.

* and even if they weren't at least we have Supporters Trust reps on the Club Board now who could put them right?

Quoted from arryarryarry

I have never complained about the quality of the highlights, they are just fine for me and having looked at other sites ours are in the main the quickest at being uploaded even for some of the away games.

As regards the comment about leaving the current contract from another poster, I was told by someone at another club who also use the same platform that the contract runs up to 2017 and if a club wants to exit the contract they would have to pay back 50% of all the subscriptions that have been collected which considering many are still using this company it doesn't look like many have taken that up.

Having said all that, the person who told me may have been talking bollox so I just think that someone from either the club directly or the Trust could just confirm the situation so that all those that are complaining understand it.

Having seen both the highlights on MP and those on youtube the youtube ones do come out better quality even in standard definition so it does seem that the platform that MP is on is the problem.

That may be true for termination "for convenience" but surely not for poor performance. No idiot would agree to that surely?

Quoted from KingstonMariner

Fair enough Chris but it's hardly a pro active customer engagement strategy is it? The Club* must know there are gripes, even the non-Chairman comes on here and I'm sure the people who do the webstuff are reading he blogs and the MBs and FaceTwitter. It wouldn't take a marketing genius to come out with an explanation.

If you sit back and wait for formal complaints (and let's not forget most of us are British so always say "everything's fine" to waiters when asked) you will end up losing business. Folk just won't come back. There's a limit to loyalty.

* and even if they weren't at least we have Supporters Trust reps on the Club Board now who could put them right?

I agree with this. Additionally, I did send the club a tweet about this issue on Wednesday but never got a reply.

As much as people complain about the quality of the footage i am from the old school and appreciate that any footage is better than none.
It may be worth remembering that currently;
we have access to full radio commentary for just about every single game we play
we can see just about every single goal we score within a couple of days normally
text alert score updates
have player interviews, managers comments and general behind the scenes footage of training etc

when i was a lad...
you had radio updates from some games, full commentary on others, neither on others
to get score updates you would stand outside Rumbelow/Rayners/Radio Rentals window at half time or full time
if you didnt go to the game.....tough...no highlights
interviews appeared in Monday and Friday nights paper
to catch the players thoughts you would have to sit in the Ritz cafe and listen in

Is it the greatest service in the world? No.  
Could it be worse for us? Yes.

Of course it could be worse, but comparing 2014's tech to Rumbelows is hardly a fair test, is it? On the main site it says there are pre-match player interviews on Player....but there aren't any. If iy's advertised as something and charged for, deliver it, otherwise stop saying it, please. I am sure the people behind this service make plenty much money thanks very much. In fact, I'm going to do some research Yep, I think they are doing quite nicely on our 35 quid memberships.

From Wikipedia
The Company was established in 2007 through the merger of Premium TV Ltd and Inform Ltd.[2] The Company, in which Leonard Blavatnik (an American billionaire) holds a 58% stake, was the subject of an Initial Public Offering in April 2011.[3]
In April 2011, Perform floated on the London Stock Exchange, achieving a valuation of over £500m. It is the fastest growing listed media business in Europe.
Operations
The Company has three main activities: it owns the digital rights to circa 200 leagues, tournaments and events such as Italy's Serie A[4] (ii) it owns a series of websites, such as Goal.com,[4] on which it offers space to advertisers and (iii) it manages advertising for third parties such as Chelsea F.C.[4]
In 2013, Perform Group acquired sports data company Opta Sports.[5]
In 2013, Perform Group combined its US businesses with Sporting News to form Sporting News Media, in which it took a 65% stake. Sporting News' former owner American City Business Journals retained 35%.[6]



Traded as     LSE: PER
Industry     Digital rights
Founded     2007
Headquarters     Feltham, London, UK
Key people     Paul Walker (Chairman)
Oliver Slipper, (Joint CEO)
Simon Denyer, (Joint CEO)
Revenue     £208.1 million (2013)[1]
Operating income     £11.6 million (2013)[1]
Net income     £4.6 million (2013)[1]
Website     http://www.performgroup.co.uk

It's easy to dismiss the whole quality thing as just another thing to swallow and get over but the truth is there are 12 year old kids on Youtube with sub-£100 HD cams that make a much better job of producing videos that these so-called professional clubs. It'd be nice to see our club put some extra effort into their media production, we managed it with the big TV screen afterall.

Quoted from RoboCod

It's easy to dismiss the whole quality thing as just another thing to swallow and get over but the truth is there are 12 year old kids on Youtube with sub-£100 HD cams that make a much better job of producing videos that these so-called professional clubs. It'd be nice to see our club put some extra effort into their media production, we managed it with the big TV screen afterall.

We are non league, losing circa 250k a year....shall we incurr further debt by employing media production staff/ companies to improve on a service that many clubs in our position dont even have?
The service has been pretty much as it is now for a few seasons at least, so, if people are not happy with it then once bitten twice shy?
Alternatively do what i am sure many others do, get two or three or ten mates together, make one purchase and accidently share the password.