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Online Ticketing Review

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Rob_in_Grimsby
December 18, 2022, 8:14pm
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Quoted from ska face
My biggest gripe on this front, and it’s the same every week, is that the ticketing operation is run by people who don’t have to buy tickets, and probably haven’t done so for decades in a few cases.

There won’t be a one-size-fits-all solution, but they’d be better off getting a bunch of fans in a room & discussing it with them rather than have the same faces in the office doing the job.


To be fair the current system was a project led by the supporters trust and was their chosen system


moribus facit hominem
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moosey_club
December 18, 2022, 8:44pm
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Well at least it's been acknowledged.......finally.

Seems like it was the supporters version of events that were true after all.

But again....at least it's been acknowledged.

In itself that is a massive step forward.

Utm


2023/24 DLWDDWDLLLWDLLLLWDDDWDLLWLDLLDWDDWLLDWLWLWL but not NLN 😁
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mimma
December 18, 2022, 8:59pm
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Listening to folk on here,  given the current supply and demand, I don't see a perfect solution to the problems. Increase in capacity would give us some wiggle room.
Let us not forget, it's a massive improvement on the old system.
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jamesgtfc
December 18, 2022, 9:32pm
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Great that the club are looking into it.

I'd be interested to know what we chose this system over and how we assessed it. I think Ska's idea of a broad range of fans being engaged would go a long way to ensuring we make what we have fit for purpose or end up purchasing something that is.
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immariner
December 19, 2022, 12:39am
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Fair play to them looking into it. However, I would release online tickets at 6-7pm. 9am's probably worse than 7am for most people.
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fishboyUTM
December 19, 2022, 6:47am
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Quoted from immariner
Fair play to them looking into it. However, I would release online tickets at 6-7pm. 9am's probably worse than 7am for most people.


Think its so the process can be monitored as staff will be in work.
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immariner
December 19, 2022, 2:41pm
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Quoted from fishboyUTM


Think its so the process can be monitored as staff will be in work.


Of course. But I don't think it would take much for someone to be around at 6 or 7pm, if they're talking about being fair to the most amount of supporters. I know that's when Lincoln release their tickets but I think they use eventbrite. I work from home at the mo so luckily it makes no difference to me but there'll be plenty of 9-5ers for whom being on their phone for 5 minutes at the start of their shift might prove tricky
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Grantham_Mariner
December 19, 2022, 9:09pm

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You can please some of the people all of the time, and all of the people some of the time unless they are town supporters.  


If the football is bad you can always watch the gulls.
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lukeo
December 20, 2022, 5:24am
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Say you're in a 9-5 job.. would you be happy to stay at work for an extra couple of hours just because a small selection of people aren't happy that tickets are being sold at a certain time? Not to mention the club then having to pay that member of staff an extra couple of hours pay every time.
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DB
December 20, 2022, 5:46am
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Quoted from Grantham_Mariner
You can please some of the people all of the time, and all of the people some of the time unless they are town supporters.  


My signature is in slightly different words. Thank you.


You can please some of the forumites some of the time but not all the forumites all of the time
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