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Online Ticketing Review

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Croxton	December 18, 2022, 3:31pm
Cocktail Drinker Posts: 1,779 Posts Per Day: 0.74 Reputation: 78.46% Rep Score: +14 / -4 Approval: +3,020 Gold Stars: 33	https://gtfc.co.uk/online-ticketing-review/ Me Culpa. Ticket office a driverless train until 9.00 a.m.
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lukeo	December 18, 2022, 3:44pm
Season Ticket Holder Posts: 12,098 Posts Per Day: 2.07 Reputation: 64.59% Rep Score: +38 / -23 Approval: +2,396 Gold Stars: 149	It's things as simple as this that shows how much more we are open and apparent.
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smokey111	December 18, 2022, 3:46pm
Fine Wine Drinker Posts: 1,467 Posts Per Day: 0.27 Reputation: 89.2% Rep Score: +8 / 0 Approval: +3,362 Gold Stars: 46	Mea culpa and transparent 😉 Where is FFS when you need him? "The socialism I believe in is everybody working for the same goal and everybody having a share in the rewards. That’s how I see football, that’s how I see life.” Bill Shankly
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arryarryarry	December 18, 2022, 3:48pm
Barley Wine Drinker Posts: 10,270 Posts Per Day: 1.71 Reputation: 52.76% Rep Score: +26 / -28 Approval: +10,039 Gold Stars: 117	Not just the system that needs a review but how can senior staff make claims that were untrue
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smokey111	December 18, 2022, 3:49pm
Fine Wine Drinker Posts: 1,467 Posts Per Day: 0.27 Reputation: 89.2% Rep Score: +8 / 0 Approval: +3,362 Gold Stars: 46	Quoted from arryarryarry Not just the system that needs a review but how can senior staff make claims that were untrue I had 4 minutes in the sweepstake for your response, was 2 out! "The socialism I believe in is everybody working for the same goal and everybody having a share in the rewards. That’s how I see football, that’s how I see life.” Bill Shankly
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KingsleysHair	December 18, 2022, 3:52pm
Shandy Drinker Posts: 65 Posts Per Day: 0.05 Reputation: 70.77% Rep Score: +2 / -2 Approval: +249 Gold Stars: 8	Quoted from smokey111 I had 4 minutes in the sweepstake for your response, was 2 out! They’re not wrong though are they?
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arryarryarry	December 18, 2022, 3:54pm
Barley Wine Drinker Posts: 10,270 Posts Per Day: 1.71 Reputation: 52.76% Rep Score: +26 / -28 Approval: +10,039 Gold Stars: 117	Quoted from smokey111 I had 4 minutes in the sweepstake for your response, was 2 out! Well if you are completely happy that you are bullshitted by staff then I am over the moon with happiness for you.
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DB	December 18, 2022, 6:17pm
Barley Wine Drinker Posts: 18,899 Posts Per Day: 15.45 Reputation: 57.79% Rep Score: +13 / -13 Approval: +4,047 Gold Stars: 390	They held their hands up and said we got it wrong. We will try better in the future. You can please some of the forumites some of the time but not all the forumites all of the time
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ska face	December 18, 2022, 6:30pm
Vodka Drinker Posts: 7,206 Posts Per Day: 1.21 Reputation: 80.94% Rep Score: +60 / -14 Approval: +21,753 Gold Stars: 851	My biggest gripe on this front, and it’s the same every week, is that the ticketing operation is run by people who don’t have to buy tickets, and probably haven’t done so for decades in a few cases. There won’t be a one-size-fits-all solution, but they’d be better off getting a bunch of fans in a room & discussing it with them rather than have the same faces in the office doing the job.
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Croxton	December 18, 2022, 7:26pm
Cocktail Drinker Posts: 1,779 Posts Per Day: 0.74 Reputation: 78.46% Rep Score: +14 / -4 Approval: +3,020 Gold Stars: 33	A careful read of the statement implies that a review has already taken place and several changes made. 1. When an issue arises, remove tickets from platform. 2. Tell fans via social media when sales will resume. 3. Future online launches move to 9.00 a.m. 4. Keep fans updated. Plus:-  Additional review of 'our technical and digital capabilities.'   This, one assumes, will touch on a wide range of applications not limited to ticketing. No mention of whether the issue of counter sales is up for debate. This is far from an open ended process. As Ska says, a wider trawl of viewpoints would be healthy.
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