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Orient tickets

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Lost in Lincoln
July 25, 2022, 8:49pm
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Are there any left?  Need another for a mate's nephew.

TIA


First game: 7/5/88 Aldershot (h) 1-1 (R)
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aldi_01
July 25, 2022, 8:59pm

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Quoted from Lost in Lincoln
Are there any left?  Need another for a mate's nephew.

TIA


Got two, happy to split them, DM me dude…


'the poor and the needy are selfish and greedy'...well done Mozza
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Happy_Mariner
July 25, 2022, 8:59pm

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I had that issue with the phones last week. Wanted to move my season tickets and called for over two hours and got no answer or that error message. Lots of great stuff with the club but as an exile it’s frustrating not to be able to get through. When I finally got an answer the phone signal went and the call cut out. 🤬 I didn’t get to move my seats.

Quoted from Eastendmariner
The away end is NOT sold out. I just called and bought a further two tickets without any issue. You can now buy as many as you need. I've got no idea how many are left, though.

Nice one Tanga

Right I've been ringing on and off since last weds to get my original Purchase posted out to me I've rang 23 times to pay the £2.50  I tried 8  times today 3 ended in error 2 to the club shop  3 to commercial ext No answer Arrived home in East London  I live 15 mins from the game on sat.
Managed to get through at 16-45 paid the postage and was informed  3-5 working days for delivery   TBH, not good enough really. We need options to solve  basic problems with the sale away tickets. ie alternative phone ext  and no answer when ringing the club ?  Frustrating



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Davec
July 26, 2022, 7:30am
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I'm sure we all appreciate that it is never possible to answer every single phone call what comes in, especially if you are dealing with customers in person and the phone starts ringing, you can't just then tell that customer to wait a minute whilst you run off to answer the phone.

What could be implemented though if not already in place is a VM/answer machine facility which obviously allows callers to leave their name number and message, they can they be called back to sort out the query.
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codcheeky
July 26, 2022, 8:37am
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The whole communication in regards to ticketing has been pretty poor by the club, there have been few if any updates, the online buying option for non season ticket holders has been sketchy to say the least and the confusion whether or not tickets were still available for many of us exiles has been pretty needless. Having to ring up numerous times in these days of technological advancement because the website shows no availability but the rumour mill says there are still tickets is crazy. Apparently there may be tickets left this morning although it’s been reported on this thread that they were already sold out on a few occasions(I know this is nothing to do with the club but again a little communication goes a long way).
This was a fixture we have been able to plan for for a few weeks. Are we going to have this for every away game or is there a plan to improve this?
We seem to have adopted a system which is the worst of all worlds, a strange hybrid that is neither an online system nor a phone system with no clue which option would be available at any given time.
Should I be writing this to the club?  Perhaps but they must know that they are making a pig’s ear out of this.
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Son of Cod
July 26, 2022, 9:13am
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Yeah, it's not just during busy times too. I had a problem with my Wealdstone tickets last season and trying to get through was a complete joke. I feel the pain of the person above who had to call 23 times because that's what it's like every time I try to call. They can't be relied on to pick up. I get that they might be busy at times but that's no excuse for the phone system being perpetually unmanned and not having a answer machine.
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jamesgtfc
July 26, 2022, 9:49am
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Quoted from Son of Cod
Yeah, it's not just during busy times too. I had a problem with my Wealdstone tickets last season and trying to get through was a complete joke. I feel the pain of the person above who had to call 23 times because that's what it's like every time I try to call. They can't be relied on to pick up. I get that they might be busy at times but that's no excuse for the phone system being perpetually unmanned and not having a answer machine.


I get that they are busy and doing a fantastic job but getting through is a problem. I bought my kids a town top each before the play-off final and paid for delivery as I was working. I got my parcel, opened it up and 1 shirt was missing! I was on hold for 1 hour before it disconnected and only got through by ringing the ticket office. We are doing our bit as fans buying shirts, tickets and whatever else we can get our hands on in the club shop but I can't help but think some more staff would be welcomed by everyone.
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aldi_01
July 26, 2022, 11:08am

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Quoted from jamesgtfc


I get that they are busy and doing a fantastic job but getting through is a problem. I bought my kids a town top each before the play-off final and paid for delivery as I was working. I got my parcel, opened it up and 1 shirt was missing! I was on hold for 1 hour before it disconnected and only got through by ringing the ticket office. We are doing our bit as fans buying shirts, tickets and whatever else we can get our hands on in the club shop but I can't help but think some more staff would be welcomed by everyone.


I guess the issue (aside from those bloody Perspex screens) is they’re still getting g used to operating like a real club, a professional outfit. I know we’re a year on but it takes time and a mentality shift. I’d argue that this summer has been unprecedented in the demand and interest so couple that with old pts gives that need eradicating and it gets a tad messy.

There’s another survey coming out, they listened last time…


'the poor and the needy are selfish and greedy'...well done Mozza
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bradzmilne
July 26, 2022, 1:12pm
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Sold out.

UTM


Sleep well Icey, Matty and Richard. Keep each other company up there xx

4 Relegations in 18 Years - John Fenty’s legacy.
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Posh Harry
July 26, 2022, 1:16pm
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Quoted from bradzmilne
Sold out.

UTM


Blimey, that’s about the 4th time isn’t it!!

Hope orient are ready for 5000 town fans on Saturday
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