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Ticketing modernisation

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SteffiMariner
May 20, 2019, 6:32pm
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Quoted from oochiad
As I don’t now how to start a new thread I’ll mention this as it’s to do with tickets. Our club has an offer on which my Dad has been looking forward to for the last few years. When you reach the age of 85 you receive a free season ticket. He’s now reached that milestone. Fantastic we thought, on going to get our two season tickets in the same two seats we’ve had for ever, we are told that I can get my same seat as I’ve paid for but for my Dads seat we have to go and claim his free one every week at the ticket office. I’m furious at this for two reasons, I live away in Yorkshire as some of you will know meaning my Dad will have to make the extra journey every week which isn’t easy for him and secondly what if someone takes the seat next to mine which has always been his because someone got to the ticket office before him? He’s very upset about it all. As I’ve said I’m furious about this as he’s been a season ticket holder for decades and this is what he gets?


So let me get this straight, you're moaning about getting something for free? The expression "choosing beggar" springs to mind.
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MuddyWaters
May 20, 2019, 6:33pm
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PR is done on the pitch............oooohhh hang on  
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Stadium
May 20, 2019, 6:52pm
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Quoted from mimma
Surely if they advertise "free season ticket" then that is what you should get. A free ticket that you have to pick up every game is not a season ticket. A season ticket is a book of tickets for every home game.


Your missing the point.
I was inquiring whether the policy is a free ST or a concession for each game.
The information regarding the free ticket is from the fans charter.
Does anybody know whether an "ancient mariner" is entitled to a ST?
Personally a no brainer me but whats the actual current policy?



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Stadium
May 20, 2019, 6:54pm
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Quoted from Ipswin


The son can hardly be his father's 'chaperone' if they are sitting apart or even in different blocks / stands can he? Of course he could give up his regular seat and hope the one next to the one his father is allocated is free from week to week

flipping ridiculous and a bloody disgrace, hope the Telewag run with it.




Why the outrage??
All we are doing is trying to establish the facts.




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KingstonMariner
May 20, 2019, 6:56pm
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Quoted from Stadium



Why the outrage??
All we are doing is trying to establish the facts.



Maybe the Ultimate Fact Checker can set us straight.


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For in our hearts the dreams are still the same.
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SteffiMariner
May 20, 2019, 7:00pm
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If I ran a business and had a promotion like this, giving away a product for free, and people were as outraged as some on here, I'd stop the promotion. How people can moan because they are getting something for free amazes me. It's a free season ticket, you just have to pick it up for every home game, it's not a massive issue. I'm pretty sure if you rang the club and booked the seat next to you, they'd oblige as they are normally very good in there.
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arryarryarry
May 20, 2019, 7:27pm
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Quoted from SteffiMariner
If I ran a business and had a promotion like this, giving away a product for free, and people were as outraged as some on here, I'd stop the promotion. How people can moan because they are getting something for free amazes me. It's a free season ticket, you just have to pick it up for every home game, it's not a massive issue. I'm pretty sure if you rang the club and booked the seat next to you, they'd oblige as they are normally very good in there.


Doh?????? If it is a season ticket why have to pick one up each game.

If you were a season ticket holder and the club said you have to go into the club before each game to get a ticket whether it is free or not I am sure you would be drunk off.

I'm in my 60s and suffer some mobility problems God knows what I will be like if I get to 85 but the club expecting an 85 year old to go down to the ground to get their ticket each game is urine poor if that is the current situation.
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Stadium
May 20, 2019, 7:29pm
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Quoted from arryarryarry


Doh?????? If it is a season ticket why have to pick one up each game.

If you were a season ticket holder and the club said you have to go into the club before each game to get a ticket whether it is free or not I am sure you would be drunk off.

I'm in my 60s and suffer some mobility problems God knows what I will be like if I get to 85 but the club expecting an 85 year old to go down to the ground to get their ticket each game is urine poor if that is the current situation.


Were does it state its a season ticket?




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SteffiMariner
May 20, 2019, 7:35pm
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Quoted from arryarryarry


Doh?????? If it is a season ticket why have to pick one up each game.

If you were a season ticket holder and the club said you have to go into the club before each game to get a ticket whether it is free or not I am sure you would be drunk off.

I'm in my 60s and suffer some mobility problems God knows what I will be like if I get to 85 but the club expecting an 85 year old to go down to the ground to get their ticket each game is urine poor if that is the current situation.


Because the terms of the offer are you pick it up from the ticket office. How about people read terms and conditions on things before suffering outrage? May be, just may be, there is a reason that the tickets have to be collected before hand.

This is why the club can never do anytihng right. They offer a free ticket and half the Fishy get up in arms because the terms and conditions don't meet their standards. Everyone is missing the point here - the club is offering something for free and people still want more.
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MuddyWaters
May 20, 2019, 7:41pm
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Quoted from SteffiMariner


Because the terms of the offer are you pick it up from the ticket office. How about people read terms and conditions on things before suffering outrage? May be, just may be, there is a reason that the tickets have to be collected before hand.

This is why the club can never do anytihng right. They offer a free ticket and half the Fishy get up in arms because the terms and conditions don't meet their standards. Everyone is missing the point here - the club is offering something for free and people still want more.


It’s a free ticket wrapped in a load of unnecessary red tape. How difficult can it be to be flexible?
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