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Ticket office...

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Reverendmariner
July 3, 2018, 1:47pm
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They're always cheerful and helpful in there. They put our club in  a really good light.
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pizzzza
July 3, 2018, 2:00pm

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Quoted from mariner83
Jolley seems to be improving the club in all areas, not just on the pitch.


Long may it continue.


Do we really think that Jolley is spending his time making improvements to the club shop?

If he is, I'd much rather have him spending 100% of his time on football matters.
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ivanosandwich
July 3, 2018, 2:43pm
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Quoted from pizzzza


Do we really think that Jolley is spending his time making improvements to the club shop?

If he is, I'd much rather have him spending 100% of his time on football matters.


I doubt that he is but his attitude and drive is probably rubbing off to other employees, which can only be a good thing.
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mariner83
July 3, 2018, 2:59pm

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Quoted from pizzzza


Do we really think that Jolley is spending his time making improvements to the club shop?




Nope...

Quoted from ivanosandwich


I doubt that he is but his attitude and drive is probably rubbing off to other employees, which can only be a good thing.


This is what I was getting at, just worded better.
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psgmariner
July 3, 2018, 3:06pm

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Jolley getting any credit whatsoever for the club shop / ticket office staff doing a great job is frankly ridiculous however you dress it up. I am sure he would agree.




http://www.miabcleethorpes.net
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MuddyWaters
July 3, 2018, 3:10pm
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Quoted from psgmariner
Jolley getting any credit whatsoever for the club shop / ticket office staff doing a great job is frankly ridiculous however you dress it up. I am sure he would agree.


Whether it's down to MJ, JF, Dave Smith or Jacob Marley, making improvements in Customer Service can only be a good thing. Fans have not had a great deal from the club for far too long.
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dapperz fun pub
July 4, 2018, 7:30am
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Quoted from MuddyWaters


Whether it's down to MJ, JF, Dave Smith or Jacob Marley, making improvements in Customer Service can only be a good thing. Fans have not had a great deal from the club for far too long.


I’ve been in the club shop when I’ve been virtually blanked I’ve witnessed the girl doing her nails, I’ve been sighed at buying tickets I’ve bought tickets when the person serving me as carried on a full scale convo with a colleague basically ignoring me, I’ve been having meal in mcnenemys when fenty as come to our table and got the hump cos somebody’s asked a tricky question  .. ok all events over a long period of time but still stick in the mind and you’re dead right the fans haven’t had a good deal for a long time BUT I’m hopeful change is coming throughout the club
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grimsby pete
July 4, 2018, 9:55am

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I think the feel good factor is effecting not only the fans but other club employees as well,

Having said that I have always found the shop to be helpful while in there and the ticket office when on the phone.

Long live the Jolley revolution.


                             Over 36 years living in Suffolk but always a mariner.
                             68 Years following the Town

                              Life member of Trust

                               First game   April 1955
                               
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1mickylyons
July 4, 2018, 10:24am
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Quoted from dapperz fun pub


I’ve been in the club shop when I’ve been virtually blanked I’ve witnessed the girl doing her nails, I’ve been sighed at buying tickets I’ve bought tickets when the person serving me as carried on a full scale convo with a colleague basically ignoring me, I’ve been having meal in mcnenemys when fenty as come to our table and got the hump cos somebody’s asked a tricky question  .. ok all events over a long period of time but still stick in the mind and you’re dead right the fans haven’t had a good deal for a long time BUT I’m hopeful change is coming throughout the club


I have experienced the same BUT I have also experienced seeing certain staff in there own time answering questions regarding tickets etc on social media.I lost my phone the other week at BP and the staff at the Club were brilliant at getting me it back.The problem is or has been the people in charge they need to change or at least their attitude does and maybe we are seeing that? I hope so we could be in for a great year and make no mistake the way the World Cup is going interest in football could rocket? GTFC need to exploit any feelgood factor.
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