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Harrogate iFollow

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Croxton
October 20, 2020, 10:44am
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Emailed ifollow@gtfc at 20.05 yesterday.   Sam Strandt replied with my Match Pass code at 09.43 today.  Great work Sam!
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Grantham_Mariner
October 20, 2020, 11:22am

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Harrogate do not use iFollow, but you can still pay £10 and watch the game through their streaming service. So does that mean we do not get any income from them (ie first 500 subscribers) ? Anyone know?


If the football is bad you can always watch the gulls.
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Henryscat
October 20, 2020, 12:05pm
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Quoted from Grantham_Mariner
Harrogate do not use iFollow, but you can still pay £10 and watch the game through their streaming service. So does that mean we do not get any income from them (ie first 500 subscribers) ? Anyone know?


I don’t think Orient use iFollow either but it was available on Saturday.


Panic on the streets of Carlisle, Dublin, Dundee, Humberside
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oochiad
October 20, 2020, 12:40pm
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I applied yesterday afternoon and received less than 5 mins later.👌👍
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jamesgtfc
October 20, 2020, 2:32pm
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Can I not buy it at 7:30 in time for kick off?
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fishboyUTM
October 20, 2020, 2:43pm
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Quoted from jamesgtfc
Can I not buy it at 7:30 in time for kick off?


Probably, but why make it hard for yourself? Unless you're not sure if you can make it or not?
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promotion plaice
October 20, 2020, 4:54pm

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Just paid for tonight's game, wouldn't let me pay with PayPal again so paid by card.

Will be logging in well before the game in case I have any problems (spinning circle on blank screen)

Last time that happened I just kept reloading it until it started working.


When Leeds trainer Les Cocker was once told Norman Hunter had broken a leg, he asked: “Whose is it?”
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dicko995
October 20, 2020, 6:09pm

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i always pay 10 minutes before kickoff, then keep on it, always been fine, ableit the ifollow camera position and commentary, but at least we havent got Gary Neville
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AussieMariner
October 20, 2020, 7:10pm
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Quoted from promotion plaice

Just paid for tonight's game, wouldn't let me pay with PayPal again so paid by card.

Will be logging in well before the game in case I have any problems (spinning circle on blank screen)

Last time that happened I just kept reloading it until it started working.


Looking good at the moment - players warming up
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promotion plaice
October 20, 2020, 7:15pm

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Quoted from AussieMariner


Looking good at the moment - players warming up

Had the blank screen with the spinning circle for about a minute but yeah, it's working fine for me now.


When Leeds trainer Les Cocker was once told Norman Hunter had broken a leg, he asked: “Whose is it?”
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lukeo
October 20, 2020, 7:18pm
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Just purchased my first of the season (Not due to not wanting to, just busy with my own football etc) Really excited for this evening's game! I haven't watched a live town game in what seems like forever!! Imagine the feeling when i'm back in that away end   <3
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Northbank Mariner
October 20, 2020, 7:18pm
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Feeling down, looking at BP and listening to the warn up, all sounds so souless😔😔
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FishOutOfWater
October 20, 2020, 7:24pm
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Straight in tonight although I had issues on Saturday meaning I missed most of the first half

I emailed their support team and they got back to me towards the end of the game

Not sure if this will help anyone tonight but just in case... although seeing as though I advised the browser I was using ( Chrome ) and they asked me to state which browser I was using in their reply, it doesn't instill confidence  

Dear Tim,

We are sorry to hear of the issues you have encountered.

Please verify the browser that you are using.

For additional troubleshooting steps please use this link

https://ifollow.zendesk.com/hc/en-us/search?utf8=%E2%9C%93&query=browser


If you continue to have issues after that please also provide a brief explanation of what you are experiencing and include any errors or messages that you encounter. Please confirm if this is occurring for all content or just specific/premium content. If that is specific/premium content please include the title of that video.

If you are unable to locate these details or are unsure how to perform these actions please let us know what device and browser you are using and we will provide a step by step guide.

Regards,
Danilo,
iFollow Support

On Sat, Oct 17, 2020 at 5:42 PM
Website Visitor Request
Description:     I'm having problems with watching the Leyton v Grimsby game on my computer It's not a new device so don't know what the issue is (as I've watched 3 games already this season ) but I'm being denied access to the game even though I paid an hour or so ago Thanks for looking in to this for me..... 10 minutes gone already that I have missed, even though I paid for the game an hour or so ago

Website address:     https://www.grimsby-townfc.co......y-town-on-17-oct-20/
Location:     York, United Kingdom
Visitor environment:     Browser: Chrome (85.0.4183.121)
OS: Microsoft Windows 10
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lukeo
October 20, 2020, 7:29pm
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Nice bit of crowd noise there.. For a second I thought a group of fans had snuck into the ground  
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Yossarian
October 20, 2020, 7:40pm
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Ok, i've paid about 10 mins ago but dont get any link to the match..... but on my account says I've purchased the match pass.......  am i missing something obvious?
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promotion plaice
October 20, 2020, 7:43pm

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Quoted from Yossarian
Ok, i've paid about 10 mins ago but dont get any link to the match..... but on my account says I've purchased the match pass.......  am i missing something obvious?

https://www.grimsby-townfc.co......e-town-on-20-oct-20/

Then go on "Watch live now"

Hope it helps.


When Leeds trainer Les Cocker was once told Norman Hunter had broken a leg, he asked: “Whose is it?”
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Maringer
October 20, 2020, 7:44pm
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Quoted from Yossarian
Ok, i've paid about 10 mins ago but dont get any link to the match..... but on my account says I've purchased the match pass.......  am i missing something obvious?


Snap. I can view it on the mobile app, but nothing showing on the browser other than a note about the video being available. Where?
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blundellpork
October 20, 2020, 7:45pm

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Matches- Fixtures- Watch Live
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Yossarian
October 20, 2020, 7:45pm
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Doh!  oh yeah.  Got it!  Eeeesh.....I'm not too sharp today..... now I just have the spinng wheel of doom
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Yossarian
October 20, 2020, 7:48pm
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At last.   in now.    Working well - although wouldn't work on Edge ...I'm using Opera browser
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lukeo
October 20, 2020, 8:21pm
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anyone else's keep pausing ... probably 10 times now it's happened
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Northbank Mariner
October 20, 2020, 8:41pm
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Quoted from lukeo
anyone else's keep pausing ... probably 10 times now it's happened


Afraid so🤬
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davmariner
October 20, 2020, 8:43pm
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I’ve never had a problem with iFollow. Would recommend using it on your ipad. I don’t think it’s particularly designed to play through computers.


Up The Mariners!
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lukeo
October 20, 2020, 8:48pm
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Last season when i lived with my now ex i had to watch it on my phone   It used to run smoothly. But now  I want to try watch it on a decent size screen!
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pontoon442
October 20, 2020, 8:52pm
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How do you get rid of the pause/play circle in the middle, this is a crap service...
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FishOutOfWater
October 20, 2020, 9:51pm
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Well after missing most of the game on Saturday when we won, I saw the whole game tonight and we lost... I know which outcome I'd rather have  
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Northbank Mariner
October 20, 2020, 9:52pm
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Quoted from lukeo
Last season when i lived with my now ex i had to watch it on my phone   It used to run smoothly. But now  I want to try watch it on a decent size screen!


Sussex out that if your watching on the internet, through the official site, that if you let it run and put up with the buffering for ten minutes or so then refresh it plays without a problem
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Rodley Mariner
October 20, 2020, 9:56pm
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Really disappointed with ifollow tonight. No buffering and was able to watch the whole game.
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FishOutOfWater
October 20, 2020, 9:57pm
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Quoted from Rodley Mariner
Really disappointed with ifollow tonight. No buffering and was able to watch the whole game.


Seconded...  
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Teesknees
October 20, 2020, 9:59pm
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Quoted from Rodley Mariner
Really disappointed with ifollow tonight. No buffering and was able to watch the whole game.


But why is it about 10 minutes behind real time?
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Maringer
October 20, 2020, 10:01pm
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First match I've seen since March and now I wish I hadn't! Lots of swearing and cursing until I managed to work out that I needed to change the refresh rate for the output from my laptop to the TV. So jerky it was all but unwatchable until that point. After it was fixed, perfectly decent image quality.

Don't know who most of the players were and, disappointingly, I can't say that I have much of an idea about their respective qualities after 90 minutes as nothing much was on show from anybody tonight. Really poor goals conceded and we were lucky there weren't more due to some very poor play from the keeper and defenders at times. Harrogate decent and well-drilled but nothing overly special.

I just hope that we can get a settled side once the fitness is up to scratch as there weren't any partnerships or linking between players on show tonight.
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toontown
October 20, 2020, 10:01pm
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Quoted from Yossarian
Ok, i've paid about 10 mins ago but dont get any link to the match..... but on my account says I've purchased the match pass.......  am i missing something obvious?


Unbelievable that after you've paid it doesn't offer you a link to click on to watch the match. It is appallingly designed
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mariner83
October 21, 2020, 7:26am

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It's not ideal but I watch it through the app on my phone, then do the screen mirroring to TV.   Or on laptop (plugged into router with Ethernet cable) and connected to TV with HDMI - that s worked best, but laptop has decided to stop working properly
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golfer
October 21, 2020, 8:17am
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Couldn't fault what I was watching - just what I was watching
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Grantham_Mariner
October 21, 2020, 9:42am

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iFollow is only as good as your hardware and internet connection.

I have never had a problem (except when everyone has a problem, ie a fault with iFollow)

My 5 year old phone cast onto my TV or my 8 year old laptop hmdi cable to TV have worked every time. I found Chrome the best browser for the laptop. We do have a very good cable internet connection though.


If the football is bad you can always watch the gulls.
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Maringer
October 21, 2020, 11:19pm
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I did plan to try and cast to my (pretty new) TV, but it wouldn't work. However, I've just remembered that I changed my wifi setup the other month and I use a wired connection to the TV. Probably didn't update the wifi password on the TV. D'oh!
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