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Holiday

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jamesgtfc
April 21, 2020, 10:55am
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Quoted from promotion plaice

Booked another holiday at Haven Primrose Valley in July not long ago, can't see it happening though.





I'm due there Monday-Friday at the end of May. Before lockdown their sites were open but the facilities weren't so people couldn't cancel. They have since brought out a coronavirus guarantee which looks very fair. With Italy being 2 weeks ahead of us on the curve, I will be making my decision early next month.

Quoted Text

FREE Coronavirus Book With Confidence Guarantee on all 2020 and 2021 bookings

We recognise that we are all living in unprecedented and uncertain times, but one thing we are sure of is that everyone needs something to look forward to. The Coronavirus Book With Confidence Guarantee means you can book your holiday safe in the knowledge that you are covered if the Coronavirus Pandemic interrupts your plans.

The guarantee is free for all bookings in 2020 and 2021.

What is covered?
The book with confidence guarantee is free of charge and automatically applies to all existing and new bookings for 2020 and 2021, you don't need to do anything.

In relation to the Coronavirus outbreak you are covered for the following:

1. The park is closed

2. UK Government restrictions on travel

3. You are unable to travel due to sickness or isolation

4. You consider it unsafe to come on holiday

I need to claim against the guarantee, what do I do?
All you need to do is get in touch with us at any point within the guarantee change window which is between 28 days and 3 days prior to arrival and you can:

1. Transfer your holiday to new dates in 2020 or 2021, free of charge*

2. If you don't know your new dates, transfer your money into a Haven holding account to be redeemed against a future holiday, again free of charge

3. Cancel your booking and receive a full no quibble refund
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Jarmo.Is.God
May 21, 2020, 9:19am

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Was due to fly with TUI on 11th June
Got email back yesterday (originally emailed them about 2-3weeks ago) saying refund will be with us within 14 days.

No complaints at all
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ginnywings
May 23, 2020, 12:43am

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Me and Mrs Ginny have a new shiny campervan sat on the drive waiting for lockdown to finish. We planned to tour all around the Scottish Highlands and Islands for the entire summer and are both champing at the bit to get going. It's very frustrating, having made so many plans over the winter months. After that, we will be spending our retirement going where ever the mood takes us. The Nordic countries are also on the agenda at some point.

I can also recommend Dorset to anyone thinking of going. It's a beautiful county and one of my favourites alongside Northumberland.
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Les Brechin
May 23, 2020, 7:11am

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Should have been leaving Southampton this morning for an 8 day cruise visiting Guernsey, Spain and Portugal.

I just hope that P&O don't go bust and I'll be able to use my 125% Future Cruise Credit next year.



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aldi_01
May 25, 2020, 8:58am

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I still believe my issue will be actually being able to travel. Hawaii is slowly opening, hotel is likely to open but can’t see us being able to get there...thankfully hotel, car company etc have already confirmed we’d receive a refund if we aren’t able to travel...


'the poor and the needy are selfish and greedy'...well done Mozza
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LH
May 25, 2020, 10:38pm

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I should have landed in Sicily this time last night.  
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Les Brechin
May 26, 2020, 7:23am

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Quoted from LH
I should have landed in Sicily this time last night.  


We would have been docking in Oporto this morning.  

One good thing I suppose those is at least we'll have our cruise still to look forward to after Saturday.



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codcheeky
May 27, 2020, 11:38pm
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Quoted from Les Brechin


We would have been docking in Oporto this morning.  

One good thing I suppose those is at least we'll have our cruise still to look forward to after Saturday.


Should be visiting my son in British Columbia this week, still waiting for Virgin to give us a refund, offered us a voucher but had full cancellation insurance so expect a refund. Getting in touch with anyone there is a nightmare.
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ginnywings
May 30, 2020, 2:07am

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We are thinking of going to Barnard Castle for an eye test. Been there before and it was a bit sleepy. Nice castle though.

Seriously. we are thinking of going away in our camper oop north and taking our chances. What's good for the goose......
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Ipswin
May 30, 2020, 8:11pm
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Any takers for tickets for the three Netherlands Euros games in Amsterdam next month?


On bended knee is no way to be free - Peter R de Vries

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