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Morecambe tickets

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moosey_club
July 27, 2019, 9:20am
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Quoted from KingstonMariner


If that’s the reason maybe someone should explain modern technology and how portable it is.


its not as portable as a note pad though is it ?  


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KingstonMariner
July 27, 2019, 11:05am
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Quoted from moosey_club


its not as portable as a note pad though is it ?  


Maybe I didn’t appreciate the genius at work. Note books cannot be hacked by the Russkies either.


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KingstonMariner
July 27, 2019, 11:09am
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Quoted from jaygy
After many failed attempts trying to call the ticket office yesterday(it felt like they were just ignoring the phones) I have to say that once I got through the lady was extremely pleasant and helpful. I tried booking them online but even though I’m fairly good with online booking the system is terrible and needs a major overhaul IMO, I gave up and just waited for them to eventually answer the phone. I’m just wondering that if it took me 5 attempts during the day to actually get through how much money do the club miss out on from many others that will have tried and given up?


I find the same. Service in the ticket office is always good when you speak to someone. But it’d surely be better for the club if you didn’t have to tie up staff and phone lines for a simple transaction.


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londonmariner2
July 27, 2019, 11:19am
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Quoted from jaygy
After many failed attempts trying to call the ticket office yesterday(it felt like they were just ignoring the phones) I have to say that once I got through the lady was extremely pleasant and helpful. I tried booking them online but even though I’m fairly good with online booking the system is terrible and needs a major overhaul IMO, I gave up and just waited for them to eventually answer the phone. I’m just wondering that if it took me 5 attempts during the day to actually get through how much money do the club miss out on from many others that will have tried and given up?


My mate stopped going because of this. He couldn't navigate the online system, couldn't get through on the phone and turned around to me and said "I can't be bothered with this anymore". He hasn't been since. That was 4 years ago.
I bet there are a few more like that.
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grimsby pete
July 27, 2019, 12:47pm

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The club needs to get up to date with lots of things ,

This  should happen with the takeover and moving into our new super duper new stadium,

BUT

Surely even now it must be cost effective to produce a credit type card for fans instead of a book of tickets for season ticket holders.


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AussieMariner
July 27, 2019, 12:54pm
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Quoted from londonmariner2


My mate stopped going because of this. He couldn't navigate the online system, couldn't get through on the phone and turned around to me and said "I can't be bothered with this anymore". He hasn't been since. That was 4 years ago.
I bet there are a few more like that.


Critical as I am of the ticketing system I think stopping going is a bit of an over-reaction. It’s not that bad, just outdated and inefficient, but I suspect that describes a few of us as well  
My only real complaint is not being able to select my seat as I like to be near an aisle as I don’t like inconveniencing people if I feel like a pint or need to make room for one, but that’s only a minor inconvenience.
Surely for nearly every game you could just rock up and pay on the gate.
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grimsby pete
July 27, 2019, 1:13pm

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Quoted from AussieMariner


Critical as I am of the ticketing system I think stopping going is a bit of an over-reaction. It’s not that bad, just outdated and inefficient, but I suspect that describes a few of us as well  
My only real complaint is not being able to select my seat as I like to be near an aisle as I don’t like inconveniencing people if I feel like a pint or need to make room for one, but that’s only a minor inconvenience.
Surely for nearly every game you could just rock up and pay on the gate.


Agree there must of been other factors in his decision not to attend.


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londonmariner2
July 27, 2019, 4:01pm
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Quoted from grimsby pete


Agree there must of been other factors in his decision not to attend.


I was trying to get him interested again and he lasted about 7 or 8 games
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Gaffer58
July 27, 2019, 5:51pm
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Quoted from londonmariner2


I was trying to get him interested again and he lasted about 7 or 8 games


Was it when Slade was here? If so did really well to do that many games.
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The Archaeologist
July 27, 2019, 9:33pm
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Bought my tickets via the GTFC website on Friday lunchtime, landed on my doormat 150 miles away at 11.30 this morning. Straightforward and problem free as far as I can see.  
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