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Ticketing modernisation

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Stadium
May 20, 2019, 11:44am
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Quoted from KingstonMariner


One day you'll grow up and realise making ignorant digs left, right and centre isn't a good thing to do.


Towns No.1 ticket stub collector identified.



“There's nothing wrong with the car except that it's on fire.”- Murray Walker
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golfer
May 20, 2019, 11:57am
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Don't take the pss out of him,he travels all the way from Kingston upon Hull to watch Town
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oochiad
May 20, 2019, 11:59am
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As I don’t now how to start a new thread I’ll mention this as it’s to do with tickets. Our club has an offer on which my Dad has been looking forward to for the last few years. When you reach the age of 85 you receive a free season ticket. He’s now reached that milestone. Fantastic we thought, on going to get our two season tickets in the same two seats we’ve had for ever, we are told that I can get my same seat as I’ve paid for but for my Dads seat we have to go and claim his free one every week at the ticket office. I’m furious at this for two reasons, I live away in Yorkshire as some of you will know meaning my Dad will have to make the extra journey every week which isn’t easy for him and secondly what if someone takes the seat next to mine which has always been his because someone got to the ticket office before him? He’s very upset about it all. As I’ve said I’m furious about this as he’s been a season ticket holder for decades and this is what he gets?
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Ipswin
May 20, 2019, 12:12pm
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Quoted from oochiad
As I don’t now how to start a new thread I’ll mention this as it’s to do with tickets. Our club has an offer on which my Dad has been looking forward to for the last few years. When you reach the age of 85 you receive a free season ticket. He’s now reached that milestone. Fantastic we thought, on going to get our two season tickets in the same two seats we’ve had for ever, we are told that I can get my same seat as I’ve paid for but for my Dads seat we have to go and claim his free one every week at the ticket office. I’m furious at this for two reasons, I live away in Yorkshire as some of you will know meaning my Dad will have to make the extra journey every week which isn’t easy for him and secondly what if someone takes the seat next to mine which has always been his because someone got to the ticket office before him? He’s very upset about it all. As I’ve said I’m furious about this as he’s been a season ticket holder for decades and this is what he gets?


Unfuckingbelieveable ! Well it's not actually, it's Grimsby Town Football Club so nothing should surprise us anymore. Bloody disgrace.

Fenty should sort this NOW

Hope he sees this post when he's scanning through the Fishy



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arryarryarry
May 20, 2019, 12:16pm
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Quoted from oochiad
As I don’t now how to start a new thread I’ll mention this as it’s to do with tickets. Our club has an offer on which my Dad has been looking forward to for the last few years. When you reach the age of 85 you receive a free season ticket. He’s now reached that milestone. Fantastic we thought, on going to get our two season tickets in the same two seats we’ve had for ever, we are told that I can get my same seat as I’ve paid for but for my Dads seat we have to go and claim his free one every week at the ticket office. I’m furious at this for two reasons, I live away in Yorkshire as some of you will know meaning my Dad will have to make the extra journey every week which isn’t easy for him and secondly what if someone takes the seat next to mine which has always been his because someone got to the ticket office before him? He’s very upset about it all. As I’ve said I’m furious about this as he’s been a season ticket holder for decades and this is what he gets?


That is flipping disgraceful.
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Abdul19
May 20, 2019, 12:44pm

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As well as being terrible customer service it also creates more work for them! Nonsensical.


JESUS AT THE CENTRE
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Rodley Mariner
May 20, 2019, 12:48pm
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I would contact the trust Oochiad. This should be exactly the sort of thing they pick up and liaise with the club to sort. How is it not easier and preferable for all concerned not to just give him a free season ticket?!
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Civvy at last
May 20, 2019, 12:57pm

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Quoted from oochiad
As I don’t now how to start a new thread I’ll mention this as it’s to do with tickets. Our club has an offer on which my Dad has been looking forward to for the last few years. When you reach the age of 85 you receive a free season ticket. He’s now reached that milestone. Fantastic we thought, on going to get our two season tickets in the same two seats we’ve had for ever, we are told that I can get my same seat as I’ve paid for but for my Dads seat we have to go and claim his free one every week at the ticket office. I’m furious at this for two reasons, I live away in Yorkshire as some of you will know meaning my Dad will have to make the extra journey every week which isn’t easy for him and secondly what if someone takes the seat next to mine which has always been his because someone got to the ticket office before him? He’s very upset about it all. As I’ve said I’m furious about this as he’s been a season ticket holder for decades and this is what he gets?


Not taking the p1ss, but have you actually made this point to those concerned?  I would think a letter/e-mail to Dave Smith or Wraithy should generate some kind of official reply.  This may make them think about current procedures !!!


The wife was going away for a girly weekend.
I jokingly remarked  'I don't know whether to spend it watching porn or watching football'
'you may as well spend it watching porn' she replied
That's understanding darling what makes you say that? I asked

She said 'Well you already know how to play football'  
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Rodley Mariner
May 20, 2019, 1:00pm
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It's a great thing for the club to do as well. It should be a nice bit of winning hearts and minds with a picture in the paper of a lifelong fan being presented with his season ticket.
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Stadium
May 20, 2019, 1:05pm
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Quoted from Civvy at last


Not taking the p1ss, but have you actually made this point to those concerned?  I would think a letter/e-mail to Dave Smith or Wraithy should generate some kind of official reply.  This may make them think about current procedures !!!


Good advice.
Write a letter explaining the situation and add in the points people have suggested.
If they aren't persuaded to do the right thing there are plenty of channels available to publicise it.



“There's nothing wrong with the car except that it's on fire.”- Murray Walker
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