FAO   Paul Hurst

Quoted from arryarryarry

If you go into Tesco and what you pay for is poor quality and the service is crap then you have every right to give the store manager some sh!t whether it be to his/her face or online.

No, you're entitled to complain and ask for a refund or replacement but you have no right to give him or her excrement at all. If I was a shop worker/manager and someone came to complain about something and gave me abuse, I'd do the absolute minimum I could do appease them. If they came with a better more respectful attitude, I'd bend over backwards to make sure they came back and spent money in my shop.

There's a growing lack of respect in the country brought about by attitudes like this. Respect is not a dirty word.

Quoted from Biccys

No, you're entitled to complain and ask for a refund or replacement but you have no right to give him or her excrement at all. If I was a shop worker/manager and someone came to complain about something and gave me abuse, I'd do the absolute minimum I could do appease them. If they came with a better more respectful attitude, I'd bend over backwards to make sure they came back and spent money in my shop.

There's a growing lack of respect in the country brought about by attitudes like this. Respect is not a dirty word.

fantastic post, I have exactly the same view, In my job sometimes I do get abuse from customers, and this make me not want to help them! if they show just a little bit of respect, you have a mutual ground with them. Some of the abuse PH gets is imo disgusting, but the games gone now and lets just move on to saturday

go the mods !!!!

The Tesco / other workplace environment only stretches so far. Football fans do not act like nor or they treated like ordinary consumers.

If I kept going to a shop and it left me angry and frustrated most time I went (like watching GTFC), I would very quickly decide never to go again.

There's a huge difference between saying he's made a poor decision and he's a male masturbator/ excrement person/clueless.

Agreed - respect is a huge thing lacking in society today, along with the expectation culture prevalent and promulgated by  "talent" TV shows for example.

Quoted from arryarryarry

If you go into Tesco and what you pay for is poor quality and the service is crap then you have every right to give the store manager some sh!t whether it be to his/her face or online.

That is NOT how you deal with human beings. You complain of course but you do not have the right to abuse him.

Quoted from Biccys

No, you're entitled to complain and ask for a refund or replacement but you have no right to give him or her excrement at all. If I was a shop worker/manager and someone came to complain about something and gave me abuse, I'd do the absolute minimum I could do appease them. If they came with a better more respectful attitude, I'd bend over backwards to make sure they came back and spent money in my shop.

There's a growing lack of respect in the country brought about by attitudes like this. Respect is not a dirty word.

You need to read my post, where did I say I would complain to the shop worker, I said the manager in charge.

Obviously I wouldn't actually give him some real sh!t but I reserve the right to vent my frustrations if he/she has clearly failed in their duty.

Respect is a two way street, treat your customers like crap, then don't complain when they bite back.

Quoted from Biccys

No, you're entitled to complain and ask for a refund or replacement but you have no right to give him or her excrement at all. If I was a shop worker/manager and someone came to complain about something and gave me abuse, I'd do the absolute minimum I could do appease them. If they came with a better more respectful attitude, I'd bend over backwards to make sure they came back and spent money in my shop.

There's a growing lack of respect in the country brought about by attitudes like this. Respect is not a dirty word.

I would love to see JFs face with 3500 customers asking for a refund or a free ticket for the next game to replace the one we have just seen.  Nice idea but Ibet he would rather PH get some sh1t comments on a web site.
Sticks and stones etc !!

Quoted from Civvy at last

I would love to see JFs face with 3500 customers asking for a refund or a free ticket for the next game to replace the one we have just seen.  Nice idea but Ibet he would rather PH get some sh1t comments on a web site.
Sticks and stones etc !!

3499. Count me out for a refund I support them through thick and thin.