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 Grumps |
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 Lager Top Drinker  Posts: 334
Posts Per Day: 0.07
Reputation: 81.19%
Rep Score: +5 / -1
Location: Immingham
Approval: +357
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I can only speak from my own experience but I have been both in the shop and ticketing office quite a number of occasions and all the staff have been brilliant and sorted out my queries and problems very quickly and professionally whilst also having a general chat and being friendly
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| GYinScuntland |
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Posts: 2,601
Posts Per Day: 0.49
Reputation: 78.29%
Rep Score: +21 / -6
Location: Ashby, Scunthorpe
Approval: +3,238
Gold Stars: 97
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Quoted from 75
I think it's commendable the staff are watching the game. I'm sure they are all straight back in the office when the final whistle goes, probably just before. The majority, if not all of them are Town fans. In my experience, they could not be more helpful, I've forgotten my season ticket before, I had a coat with a broken zip last season - both the ticketing and club shop side could not have done any more.
Particularly the time leading up to and immediately after the game, they are under pressure to be polite, courteous, give their customers time but still get the queue down as efficiently as possible. They do a great job, the original poster should have stayed to the end and got behind the lads (although I must admit I could only stand 87 minutes last Saturday!).
I do usually suffer to the end with everyone else but a peanut bladder and 58 year old prostate meant a trip to the bogs, seemed senseless going back up to the upper so didn't see the harm in catching the last few minutes in the bar and nipping out early to the shop / office. Yeah, my original post was a whinge but was meant as constructive criticism. All the time I was working the mantra was the job's manned up all the time as an unattended to customer was a potential lost customer. |
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| 75 |
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Guest User |
I do usually suffer to the end with everyone else but a peanut bladder and 58 year old prostate meant a trip to the bogs, seemed senseless going back up to the upper so didn't see the harm in catching the last few minutes in the bar and nipping out early to the shop / office.
Yeah, my original post was a whinge but was meant as constructive criticism.
All the time I was working the mantra was the job's manned up all the time as an unattended to customer was a potential lost customer.
Fair one mate. |
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| MarinerWY |
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 Fine Wine Drinker  Posts: 1,100
Posts Per Day: 0.18
Reputation: 72.78%
Rep Score: +11 / -5
Approval: +1,988
Gold Stars: 47
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Like others have said, I'm very pleased our ticket office staff watch the game. With GTFC I've always had the impression that everyone, from the director to the bar staff, are town through and through.
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| grimsby pete |
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 Exile Posts: 55,684
Posts Per Day: 9.80
Reputation: 81.7%
Rep Score: +126 / -28
Location: Suffolk
Approval: +17,797
Gold Stars: 222
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If there were only a few minutes to the end of the game,
Why did you not just wait a few minutes ?
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| Over 36 years living in Suffolk but always a mariner.
68 Years following the Town
Life member of Trust
First game April 1955
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| GYinScuntland |
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Posts: 2,601
Posts Per Day: 0.49
Reputation: 78.29%
Rep Score: +21 / -6
Location: Ashby, Scunthorpe
Approval: +3,238
Gold Stars: 97
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If there were only a few minutes to the end of the game,
Why did you not just wait a few minutes ?
Prostate and peanut bladder Pete. FFS. Sorry for being old and embarrassed.  |
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| grimsby pete |
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Exile Posts: 55,684
Posts Per Day: 9.80
Reputation: 81.7%
Rep Score: +126 / -28
Location: Suffolk
Approval: +17,797
Gold Stars: 222
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Prostate and peanut bladder Pete. FFS. Sorry for being old and embarrassed.
Being an old git myself I can understand your problem  |
| Over 36 years living in Suffolk but always a mariner.
68 Years following the Town
Life member of Trust
First game April 1955
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| brigg_mariner |
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 UTM...!!! Cocktail Drinker  Posts: 1,947
Posts Per Day: 0.33
Reputation: 79.23%
Rep Score: +15 / -4
Approval: +116
Gold Stars: 5
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Currently the facts are: - We are a lower league two club. (Currently)
- We have an outdated stadium.
- We have an outdated ticket office and club shop.
- We have an outdated system both in the ticket office and online.
- The ticket office staff work tirelessly during the season, they are all GTFC fans.
- We will not progress in any of the above if us as paying supporters winge and whine about everything from tickets to burgers and beer.
- Get behind the club, the team and the staff, we showed during the promotion season and Operation Promotion what great fans we can be.
Sorry for the rant, I don't post on here very often but I feel like some fans need to realise who we are, where we have been and where we are now. UTM |
| The Icenian Prediction League Winner 2012 (Part 2) |
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| nickmariners |
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Table Wine Drinker  Posts: 586
Posts Per Day: 0.10
Reputation: 78.29%
Rep Score: +21 / -6
Approval: +513
Gold Stars: 4
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[quote=122237] Davec
Barralad won't comment now, he goes hiding when people criticise the club and they actually have a point.
A word for the defence, m'luds.
1) Barralad does not work for the club. He volunteers for the Trust -- but it's not much short of a full-time commitment from him, and he strives to improve the supporter experience. Look at the Trust bars for example.
2) Barralad is usually very realistic (except about politics) regarding the club's situation, and he is courteous to a fault; chucking out random insults is not his thing and "hiding" is not in his DNA.
3) Remind us Aaron what extra it is that you do for the club that gives you the right to be so judgmental about someone who gives a darn sight more of his time to the Mariners than most of us would care to? Very rude.
Case rested.
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Founder Member Barralad Fan Club
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| Mariner Ronnie |
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 Lower Findus Whiskey Drinker  Posts: 3,952
Posts Per Day: 0.80
Reputation: 86.95%
Rep Score: +45 / -6
Location: Grimsby
Approval: +1,100
Gold Stars: 6
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[quote=122237] Davec
Barralad won't comment now, he goes hiding when people criticise the club and they actually have a point
A word for the defence, m'luds.
1) Barralad does not work for the club. He volunteers for the Trust -- but it's not much short of a full-time commitment from him, and he strives to improve the supporter experience. Look at the Trust bars for example.
2) Barralad is usually very realistic (except about politics) regarding the club's situation, and he is courteous to a fault; chucking out random insults is not his thing and "hiding" is not in his DNA.
3) Remind us Aaron what extra it is that you do for the club that gives you the right to be so judgmental about someone who gives a darn sight more of his time to the Mariners than most of us would care to? Very rude.
Case rested.
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Founder Member Barralad Fan Club
This The bit in bold, this times a million. |
| Today we got our team back - town fan leaving Wembley may 2016 |
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