I tried to spend money.

We could always bring back the days when you queued at the turnstyle and paid your 10 bob to get in.  

Quoted from ginnywings

We could always bring back the days when you queued at the turnstyle and paid your 10 bob to get in.  

Yes please!!

I've always found the ticket office staff very helpful and professional, trying to get them to answer the phone is another matter though.

Quoted from Davec

Barralad won't comment now, he goes hiding when people criticise the club and they actually have a point.

In my opinion it's common knowledge that the club are so not organised when it comes to tickets and customer service. Phones ring out with no answer machine to pick them up, it's unprofessional, even small things like an untidy desk or office staff sat in the background tapping away on their mobile phones, dirty mugs left out in view of the public, office staff having their own personal conversations in front of customers. Little things like this really does not set a professional example.

Now then Aaron none of what you say has anything to do with the original post which talked about the "unprofessionalism" of not having the shop/office opened during the match does it? There are ways and means of venting your dissatisfaction with the workings of the office. Might I venture to suggest that posting on a football forum probably isn't the best way to get a satisfactory outcome.

What normal Grimsby fan will be at the stadium but not In the stands when the game is on?
In regards the club shop, I get in their once or twice a year when I come up to Grimsby and have never had a problem yet if I'm completely honest. But accept after reading things on here that maybe some people are to comfortable in their job and they need a little reminder a bit of professionalism is needed.

Quoted from lukeo

What normal Grimsby fan will be at the stadium but not In the stands when the game is on?
In regards the club shop, I get in their once or twice a year when I come up to Grimsby and have never had a problem yet if I'm completely honest. But accept after reading things on here that maybe some people are to comfortable in their job and they need a little reminder a bit of professionalism is needed.

My dad dragged me to the doctors when I first started supporting them in 72 thinking I was a bit odd, he told my dad I would grow out of it but I never did.
Seriously though, we were two down with bare minutes to go and I wanted a season ticket and two Stevenage ones.

Why are we selling Stevenage season tickets at BP?

Leon everytime I giggle at a daft reply your username is popping up way to much for my liking!  

I think it's commendable the staff are watching the game. I'm sure they are all straight back in the office when the final whistle goes, probably just before. The majority, if not all of them are Town fans. In my experience, they could not be more helpful, I've forgotten my season ticket before, I had a coat with a broken zip last season - both the ticketing and club shop side could not have done any more.

Particularly the time leading up to and immediately after the game, they are under pressure to be polite, courteous, give their customers time but still get the queue down as efficiently as possible. They do a great job, the original poster should have stayed to the end and got behind the lads (although I must admit I could only stand 87 minutes last Saturday!).

Quoted from 75

I think it's commendable the staff are watching the game. I'm sure they are all straight back in the office when the final whistle goes, probably just before. The majority, if not all of them are Town fans. In my experience, they could not be more helpful, I've forgotten my season ticket before, I had a coat with a broken zip last season - both the ticketing and club shop side could not have done any more.

Particularly the time leading up to and immediately after the game, they are under pressure to be polite, courteous, give their customers time but still get the queue down as efficiently as possible. They do a great job, the original poster should have stayed to the end and got behind the lads (although I must admit I could only stand 87 minutes last Saturday!).

well said mate.